Privacy Policy

Effective Date: 17 September 2025

At AIPOS, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered POS system.

1. Information We Collect

Business Account Information
  • Store name and business details
  • Email address
  • Contact number
  • Business registration information
Transaction Data
  • Sales records and receipts
  • Inventory records
  • Payment information
  • Customer order data
User Accounts
  • Staff login information
  • User permissions and roles
  • Activity logs

2. How We Use Information

We use the collected information to:

  • Operate core POS features: Process transactions, manage inventory, and provide analytics
  • Maintain account security: Authenticate users and prevent unauthorized access
  • Improve services: Analyze usage patterns to enhance our AI recommendations and system performance
  • Customer support: Provide technical assistance and resolve issues
  • Legal compliance: Meet regulatory requirements and business obligations

3. Data Sharing

We may share data only in the following circumstances:

  • Integrated third-party services: Such as payment gateways, delivery platforms, and accounting software that you choose to connect
  • Legal requirements: When required by law or to protect our rights and the rights of others
  • Business transfers: In the event of a merger, acquisition, or sale of assets
  • Service providers: Trusted partners who assist in providing our services under strict confidentiality agreements

4. Data Security

We implement comprehensive security measures to protect your data:

  • Encryption: All data is encrypted both in transit and at rest using industry-standard protocols
  • Access controls: Restricted access with role-based permissions and multi-factor authentication
  • Regular audits: Continuous monitoring and security assessments
  • Secure infrastructure: Cloud hosting with enterprise-grade security features
  • Data backups: Regular automated backups to prevent data loss

While we take reasonable measures to prevent unauthorized access, no system is completely secure. We continuously work to improve our security practices.

5. Your Rights

As a business owner, you have the following rights regarding your data:

  • Access: Request a copy of the personal and business data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Data portability: Request your data in a structured, machine-readable format
  • Restriction: Request limitation of data processing under certain circumstances
  • Objection: Object to processing of your data for specific purposes

To exercise any of these rights, please contact us using the information provided below.

6. Data Retention

We retain your data for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

When you close your account, we will delete or anonymize your personal data within 30 days, except where longer retention is required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Sending an email notification to your registered email address
  • Posting a notice in your AIPOS dashboard
  • Updating the "Effective Date" at the top of this policy

Your continued use of our services after any changes indicates your acceptance of the updated policy.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AIPOS Sdn Bhd

Email: admin@aipos.asia

Subject Line: Privacy Policy Inquiry

Response Time: We will respond to your inquiry within 48 hours