Terms and Conditions

Effective Date: 19 September 2025

Welcome to AIPOS. These Terms and Conditions govern your use of our AI-powered Point of Sale system. By accessing or using AIPOS, you agree to be bound by these terms.

1. Use of the App

AIPOS is designed for business management including:

  • Sales transaction processing
  • Payment management
  • Business operations and analytics
  • Inventory management

You agree to use AIPOS only for lawful business purposes and are responsible for maintaining the security of your credentials and devices.

2. User Accounts

To access certain features of AIPOS, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information updated
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3. Payments

Our payment system includes the following features and policies:

  • Payment Processing: Supports credit card and other payment methods
  • Data Security: We do not store full credit card details on our servers
  • Third-Party Providers: Payment processing involves trusted third-party payment providers
  • Transaction Records: All transactions are recorded for business reporting purposes

4. Data & Privacy

We collect and process data to provide our services:

  • Business Activity Data: Sales records, inventory, and operational data
  • Device Information: Device identifiers and usage analytics
  • Security: All data is encrypted during transmission and storage

For detailed information about our data practices, please refer to our Privacy Policy.

5. Subscription & Fees

Certain features of AIPOS require a paid subscription:

  • Subscription Plans: Various plans available with different feature sets
  • Payment Terms: Fees are generally non-refundable unless otherwise specified
  • Price Changes: Pricing is subject to modification with advance notice
  • Billing: Automatic billing for recurring subscriptions

6. Restrictions

You agree not to:

  • Use AIPOS for any illegal activities or fraudulent transactions
  • Attempt to hack, disrupt, or compromise the security of the application
  • Reverse engineer, decompile, or disassemble the software
  • Violate any applicable laws or regulations
  • Share your account credentials with unauthorized parties
  • Use the service to compete with or harm our business

7. Intellectual Property

AIPOS and all related intellectual property are owned by AIPOS Sdn Bhd:

  • All software, designs, and content are proprietary
  • No reproduction or distribution without explicit consent
  • Users retain ownership of their business data
  • Limited license granted for authorized use only

8. Limitation of Liability

We shall not be liable for:

  • Technical issues, system downtime, or service interruptions
  • Data loss due to user error or system failures
  • Misuse of the application or unauthorized access
  • Business losses or consequential damages
  • Third-party integrations or external service failures

9. Termination

Account termination may occur under the following circumstances:

  • By Us: We may suspend or terminate access for violation of these Terms
  • By You: You may delete your account at any time through the application
  • Data Retention: Account data will be handled according to our Privacy Policy

Upon termination, your right to use AIPOS will cease immediately.

10. Changes to Terms

We may update these Terms and Conditions periodically. We will notify you of changes by:

  • Email notification to your registered address
  • In-app notifications in your AIPOS dashboard
  • Updating the "Effective Date" at the top of this document

Continued use of AIPOS after changes indicates your acceptance of the updated Terms.

11. Governing Law

These Terms and Conditions are governed by:

  • Jurisdiction: Laws of Malaysia
  • Dispute Resolution: Courts of Malaysia shall have exclusive jurisdiction
  • Language: English version shall prevail in case of conflicts

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

AIPOS Sdn Bhd

Email: admin@aipos.asia

Subject Line: Terms and Conditions Inquiry

Response Time: We will respond to your inquiry within 48 hours